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Directory of Web Resources @ Expo Central : Associations

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Business > Customer Service > Associations : Web Resources

Business > Customer Service > Associations : Web-Sites

1. Colorado Springs Customer Service Association (CSCSA) [ Report dead link ]

Programs offered, membership and meeting details, and contact information.

http://www.cscsa.org/

2. Consortium for Service Innovation [ Report dead link ]

A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.

http://www.serviceinnovation.org/

3. Contact Professionals Alliance [ Report dead link ]

Canadian associaton for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.

http://www.cpacan.com/

4. Customer Care Institute (CCI) [ Report dead link ]

CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.

http://www.customercare.com/

5. Customer Satisfaction Measurement Association [ Report dead link ]

An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.

http://www.csmassociation.org/

6. Customer Service Benchmarking Association [ Report dead link ]

Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.

http://www.csbenchmarking.com/

7. Customer Service Institute of Australia [ Report dead link ]

CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.

http://www.csia.com.au/

8. Garden State Customer Service Association [ Report dead link ]

Promoting development and awareness of the customer service profession through networking, education and research. Details about events and membership.

http://www.gsicsa.com/

9. International Customer Service Association [ Report dead link ]

Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.

http://www.icsa.com/

10. Mystery Shopping Providers Association [ Report dead link ]

Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.

http://mysteryshop.org/

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Business > Customer Service > Associations : Web Resources

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