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Home > Business > Telecommunications > Call Centers > Consulting
Directory of Web Resources @ Expo Central : Consulting

Business > Telecommunications > Call Centers > Consulting : Categories


Business > Telecommunications > Call Centers > Consulting : Web Resources



Business > Telecommunications > Call Centers > Consulting : Web-Sites


1. 24Customer [ Report dead link ]
(NL) - Worldwide independent consultancy firm with a method of working to decrease costs and to increase sales.
http://www.24customer.com
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2. Advanced Call Centre Consulting [ Report dead link ]
(CA) - Offers contact centre technology and workforce management consulting. Features project management, strategic planning, cost benefit analysis and cost reduction studies.
http://www.accs-consulting.com
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3. Amtech Marketing, Inc. [ Report dead link ]
(US) - Provides performance improvement, turnover reduction, training, technology selection, and management recruitment.
http://www.amtechmarketing.com/
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4. Ascentys [ Report dead link ]
(ZA) - Global operation which offers management consultancy services to a broad range of sectors.
http://www.ascentys.com
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5. At Random Communications [ Report dead link ]
(US) - Quality monitoring consultants who assess the level of customer service provided through call monitoring, mystery shopping and customer surveys.
http://www.arllc.com
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6. Barbara Burke & Associates [ Report dead link ]
(US) - Professional speaker and trainer of customer service supervisors and staff to improve call center performance.
http://www.barbaraburke.com/
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7. Berring Hine Consulting Group [ Report dead link ]
(UK) - Consulting firm which works with public sector organisations to improve helpline and call centre service delivery.
http://www.berring.co.uk
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8. BPA International [ Report dead link ]
(UK, US, SE) - Offers call center consulting and services. Features staff training, mystery shopping, call center performance management and customer satisfaction surveys.
http://www.bpaworldwide.com
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9. Call Center Depot [ Report dead link ]
(US) - Tools for call center professionals including associations, books, newsletters and consulting services.
http://www.callcenterdepot.com/
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10. Call Center Learning Solutions (CCLS) [ Report dead link ]
(US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
http://www.callcentertraining.com/
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Business > Telecommunications > Call Centers > Consulting : Web Resources

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